Terms and Conditions

Agreement to Terms

These Terms and Conditions govern your use of the Northerca website and services. By accessing our website or conducting business with us, you agree to be bound by these terms.

If you disagree with any part of these terms, please do not use our website or services.

1. Definitions

"Company," "We," "Us," "Our" refers to Northerca, located at 234 Water Street, St. John's, NL A1C 1A9, Canada
"User," "You," "Your" refers to any person accessing our website or using our services
"Services" includes all products, merchandise, consultations, and specialized services we provide
"Website" refers to our online presence and associated digital platforms
"Content" includes all text, images, designs, and materials on our website

2. Use of Services

Eligibility

Users must be at least 18 years old to make purchases or engage our services. By using our website, you represent that you meet this age requirement and have the legal capacity to enter into binding contracts.

Account Responsibility

If you create an account or provide contact information, you are responsible for maintaining confidentiality of any credentials and for all activities under your account. You must provide accurate and current information.

Acceptable Use

You agree to use our services only for lawful purposes. You must not:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful code or malware
Attempt unauthorized access to our systems
Engage in fraudulent activities
Harass or harm other users

3. Products and Services

Product Descriptions

We strive to provide accurate descriptions, photographs, and pricing for all items. However, we do not warrant that descriptions, images, or other content are completely accurate, current, or error-free. We reserve the right to correct errors and update information.

Availability

All items are subject to availability. Many pieces are one-of-a-kind or limited quantity. We reserve the right to limit quantities, discontinue items, or refuse orders at our discretion.

Pricing

All prices are in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify prices, but changes will not affect orders already confirmed.

Specialized Services

Genealogy research, authentication services, and appraisals are provided based on professional expertise. Results depend on available records and historical documentation. We make no guarantee of specific findings but commit to thorough professional effort.

4. Orders and Payment

Order Acceptance

Placement of an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. Order confirmation does not guarantee acceptance until payment is processed and item availability is verified.

Payment Terms

Payment is required at time of purchase unless other arrangements are made for specialized services. We accept major credit cards, debit cards, and electronic transfers. Payment information is processed securely through encrypted systems.

Cancellation and Refunds

Orders may be cancelled within 24 hours of placement if items have not shipped. Refunds are provided for defective items, significant misrepresentation, or at our discretion. Custom research services and authentication work are non-refundable once commenced.

5. Intellectual Property Rights

All content on our website, including text, images, logos, designs, and documentation, remains the property of Northerca or respective content owners. You are granted a limited license for personal use only.

You may not reproduce, distribute, modify, or create derivative works from our content without written permission. Photographs and descriptions of items may not be used for commercial purposes.

Artisan work, nautical artifacts, and Celtic items sold through our shop may be subject to their own intellectual property considerations, which we will disclose as relevant.

6. Disclaimers and Limitations

Services Provided "As Is"

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that services will be uninterrupted, error-free, or completely secure.

Authentication and Research

While we use professional methods for authentication and genealogy research, we cannot provide absolute certainty. Historical records may be incomplete, and attributions reflect best professional judgment based on available evidence.

Antique Items

Nautical antiques are sold as historical artifacts with condition accurately reported. Age and use result in wear appropriate to item history. We do not guarantee operational functionality for vintage equipment unless specifically stated.

Limitation of Liability

Our liability is limited to the amount paid for services or products. We are not liable for indirect, consequential, or incidental damages. Some jurisdictions do not allow liability limitations, so these may not apply to you.

7. Dispute Resolution

We are committed to resolving disputes fairly:

Informal Resolution: Contact us first to resolve concerns through direct communication
Mediation: If informal resolution fails, we agree to attempt mediation before pursuing legal action
Jurisdiction: These terms are governed by the laws of Newfoundland and Labrador, Canada
Venue: Legal proceedings must be brought in courts located in St. John's, Newfoundland

8. Termination

We reserve the right to terminate or suspend access to our services at our discretion, including for violations of these terms. Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, and liability limitations survive termination.

9. Changes to These Terms

We reserve the right to modify these terms at any time. Material changes will be posted on our website with an updated "Last Updated" date. Your continued use after changes constitutes acceptance of modified terms. We encourage periodic review of these terms.

10. General Provisions

Entire Agreement: These terms constitute the entire agreement between you and Northerca regarding use of our services
Severability: If any provision is found unenforceable, remaining provisions continue in full effect
No Waiver: Failure to enforce any right or provision does not constitute a waiver of that right
Assignment: You may not assign these terms without our written consent. We may assign our rights and obligations